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Contact Us

Drop us an email using the form here, or send an email to matt.monfared@onesixtyfundraising.com or matt.atkinson@onesixtyfundraising.com

To apply to come and work for us, please

Suite G07
The Pillbox
115 Coventry Road
London E2 6GG

Our Offices

Find out more about our other offices nationwide

Our Terms

Online Complaints Procedure.

One Sixty Fundraising: Complaints Handling Policy

Our complaints policy: We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details.

What will happen next?

  1. We will send you an acknowledging receipt of your complaint within three days of receiving it.
  2. We will then investigate your complaint. This will involve passing your complaint to the appropriate manager.
  3. We or our client’s supporter care team will then contact you to tell you how we have handled the complaint.
  4. If you are still not satisfied with how your complaint has been handled, please feedback to hr@onesixtyfundraising.com where we can investigate the handling and outcome of the complaint and feedback with anything further.